Management as Mentor/Coach
by Judi Romero
I am a trainer and currently, we do not have a formal management training program for our company. We know we need one and are intending to develop it this year. My dilemma is that it seems that most leaders here either do not see the value in or do not have the time for coaching. Many issues that arise with employees that are already trained for that particular skill seem to be about reinforcement and accountability and I can't seem to help management to understand that coaching is essential to keep mistakes and issues under control. In their eyes, it is always about refresher training or training that is not being done or done wrong. I try to explain that "once they leave me, I am not the one with them on the line - I can't sit with every employee and make sure they are doing it right every time".
I intend to include coaching in the development of our management training program. If anyone out there has a great coaching program or some helpful hints on how to introduce and get "buy-in" for coaching, please send your ideas my way! Thanks!!